Policies- Shipping/Returns/FAQ

 

Shipping

Processing: 24-48 Hours

Shipping: Please allow 3-5 business days for all orders to be shipped out. 

• All orders are shipped through USPS
• Once packages are received by USPS, we are no longer responsible for the package. USPS is responsible and any other questions or concerns should be through them (1-800-275-8777).


​ PLEASE NOTE: Shipping and billing addresses must be the same. We reserve the right to cancel your order if requirement has not been met.

Returns

Due to COVID-19, All items are NONREFUNDABLE!

​Exchanges will be issued if orders are damaged upon arrival. 

•       Picture proof must be provided via email: melaninpopcosmetics@gmail.com

NOTE: We are not responsible for return shipping costs. 

Frequently Asked Questions

How often can lashes be worn?

With the proper care, lashes can be worn and used up to 25 times.